At UAE Vacancy, we strive to provide the best possible service to our users. This Refund Policy outlines the conditions under which refunds may be issued for services purchased on our platform, uaevacancy.careers.

1. Services Covered

This Refund Policy applies to the following services purchased on our website:

• Job posting packages
• Resume access subscriptions
• Featured employer listings

2. General Refund Conditions

Refunds will only be issued under the following conditions:

• The service purchased was not delivered as described.
• There was a technical issue on our platform that prevented the delivery of the service.
• A duplicate payment was made due to a technical error.

3. Refund Eligibility

• Job Posting Packages: If you are unable to post a job due to a technical issue on our platform and our support team cannot resolve the issue within 7 business days, you may be eligible for a full or partial refund.
• Resume Access Subscriptions: If you experience technical difficulties that prevent you from accessing the resume database and our support team cannot resolve the issue within 7 business days, you may be eligible for a partial refund based on the unused portion of your subscription.
• Featured Employer Listings: If your featured listing is not displayed as promised and we are unable to rectify the issue within 7 business days, you may be eligible for a refund of the fees paid for the featured listing service.

4. Non-Refundable Services

The following services are non-refundable:

• Services that have been fully delivered and used as intended.
• Any promotional or discounted services, unless otherwise stated.
• Changes of mind after the service has been delivered.

5. Requesting a Refund

To request a refund, please contact our support team at info@uaevacancy.careers with the following information:

• Your name and account details
• The service purchased
• The reason for the refund request
• Any supporting documentation or screenshots

We will review your request and respond within 5 business days. If your refund request is approved, the refund will be processed within 10 business days.

6. Refund Processing

Approved refunds will be credited back to the original payment method used during the purchase. Please note that it may take additional time for the refunded amount to reflect in your account, depending on your bank or payment provider.

7. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page. Your continued use of our services after any changes constitutes your acceptance of the new terms.

8. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Email: info@uaevacancy.careers
Address: Dubai,UAE